Privacy Policy
1. Who we are
Elite Auto Group, a licensed motor car trader (LMCT 13188), ABN 47 246 699 031, based in Altona North, Victoria. Contact: (03) 8375 8599.
2. What we collect
Information you give us through the valuation form or an enquiry form: your name, mobile number, email address, suburb or postcode, vehicle details, any photos you choose to upload, and anything you write in a message.
Information collected automatically when you use the site: pages visited, the page that referred you, your device and browser, and advertising click identifiers.
3. Why we collect it
To value your vehicle and respond to your enquiry. To contact you about it. To measure which advertising brings genuine enquiries. To meet our record-keeping obligations as a licensed motor car trader.
We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
4. Who we share it with
Our customer relationship management system, our email and SMS provider, and analytics and advertising platforms.
We do not sell personal information.
5. Cookies and tracking
This site uses cookies and tracking tags to understand how visitors move through the pages, where they come from, and which advertising leads to enquiries. A cookie is a small file stored on your device that lets us recognise repeat visits and remember activity from one page to the next.
You can control or block cookies and tracking through your browser settings. You can also clear stored cookies at any time. Blocking cookies may not stop you from using the site, but some parts may not work as expected.
6. Accessing, correcting or deleting your information
To ask for access to, correction of, or deletion of your personal information, contact us using the details above. We will need to verify that you are the person the information relates to before we act on your request.
7. How to complain
To us first, on the contact details above. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner.
8. Changes to this policy
We may update this policy from time to time.
